Sozialverantwortliche Technikgestaltung und Partizipation

Der September stand für mich unter der Überschrift “Sozialverantwortliche Technikgestaltung und Partizipation”. Zunächst habe ich auf der Mensch und Computer in Hamburg am 8. September am Workshop “Partizipative & sozialverantwortliche Technikentwicklung” teilgenommen und ein Positionspapier zu “Co-creating digital citizenship: Considering the reconfiguration of participation in digital public service design” vorgestellt. Im Workshop trafen sich Wissenschaftler*innen aus ganz Deutschland und diskutierten über die Potenziale und Grenzen des Partizipativen Designs. Anschließend wurde entschieden, dass wir in der Gesellschaft für Informatik eine neue Fachgruppe zu Partizipation gründen möchten. Sie soll einen Raum schaffen, in dem Informatiker*innen sich über (neue) Herausforderungen und Chancen von Partizipation austauschen sowie Konzepte und Methoden weiterentwickeln können.

Am 25. September stellte ich bei der Jahrestagung der Gesellschaft für Informatik in Kassel einen Beitrag im Track: “Socio-technical Design and Value Orientation” vor. Der gemeinsame Beitrag von Ulrike Gerhard, Herbert Kubicek und mir fasst die Herausforderungen und Chancen der Technikgestaltung mit älteren Menschen zusammen. Er ist in den Lecture Notes in Informatics zu finden.

Schließlich habe ich am 26. September bei der DigitalisierungsConvention einen der beiden Impulsvorträge unter dem Titel: “Paradoxon Künstliche Intelligenz: Chancen und Risiken einer digitalen Gesellschaft gehalten”. Der zweite Impulsvortrag wurde von Roland Becker, Geschäftsführer der Just Add AI GmbH und Initiator von BREMEN.AI gegeben. Die Teilnehmer*innen der DigitalisierungsConvention waren ein bunter Mix aus Vertreter*innen der Wirtschaft, Verwaltung und Wissenschaft. Senatorin Kristina Vogt hielt ein Grußwort, gefolgt von Björn Portillo (bremen digialmedia) und Daniel Schneider (Mittelstand 4.0-Kompetenzzentrum Bremen). In meinem Vortrag bin ich darauf eingegangen, warum es wichtig ist zu verstehen, dass Technik Mittel zur Strukturierung sozialer Ordnung ist und Technikgestaltung immer ein sozialer Aushandlungsprozess. Eine gemeinwohlorientierte Gestaltung unserer Zukunft, bedarf daher der menschzentrierten und partizipativen Technikgestaltung.

 

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20190926_Digitalisierungs-Convention (81)

Event at the European Parliament

As part of the final activities of the EU-Project Mobile, I attended a meeting of two working groups of Members of the European Parliament last week. The aim of the two-hour event was to exchange views on the opportunities and challenges of co-creation approaches to the development of digital services in age-friendly cities and communities. In particular, we presented our learnings and policy recommendations. To the event entitled: “The future of Europe is co-created. Digital public services for age-friendly cities and communities” was hosted by the Intergroup on Active Ageing, Intergenerational Solidarity and Family issues and the Urban Intergroup. More than 40 representatives* from the European Parliament, the European Commission, national and regional representations in Brussels as well as from other EU and participation projects took part in the events.

Increasingly, public services are provided digitally, but their use is still low. In the recent Ministerial Declaration (EU Tallinn 2017), EU Member States recognised that “more needs to be done” to provide digital public services close to citizens. Part of the challenge is that administrations lack the tools and experience to involve citizens in the design, planning, implementation and evaluation of digital services. As part of our Mobile Age project, we have developed and evaluated co-creation methods with older people, administrations, social service providers and researchers. In addition, a number of practical and accessible mobile applications were developed at pilot sites throughout Europe (Bremen, South Lakeland, Zaragoza and Thessaloniki). For Bremen you can find these applications for the districts Osterholz and Hemelingen on Bremen.De. In my presentation I highlighted the role of local and regional actors in the participatory development of digital services.

Parliamentarians Lambert van Nistelrooij and Jan Olbrycht moderated the following short contributions:

  • Kieran McCarthy, European Committee of the Regions and Cork City Council: Creating a society for digital change and innovation
  • Niall Hayes, University of Lancaster, Organisation, Work and Technology: The Mobile-Age approach for senior-friendly digital public services
  • Konstantinos Kapsouropoulos, European Commission, DG Connect: European policies for age-friendly environments
  • Juliane Jarke, Institute for Information Management, University of Bremen: Participatory digital service design and e-Inclusion
  • Susanna Laurin, CEO Funka, Stockholm: Practical implementation of tools for citizen involvement – A Norwegian government’s study
  • Niall Hayes, University of Lancaster, Organisation, Work and Technology: Accessible digital services for older people
  • Jonathan Brook, Deputy Leader of South Lakeland District Council: Connecting older adults to technological public services

Here you may find the presentation slides. A summary report of the event is published here.

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European Week of Regions and Cities

Last Tuesday I  had the opportunity to present MobileAge results during the European Week of Regions and Cities in Brussels. The four-day event was attended by around 6000 participants and 600 speakers from all over Europe.

MobileAge was part of a session organised by the European Commission/REA on co-production and co-creation of digital services. Together with two other EU projects, we discussed the challenges and opportunities of co-creation approaches with around 80 participants. After a short introduction to the projects, we worked in three smaller, rotating working groups on the topics of sustainability, governance and citizen involvement.

A short video of the organizers about MobileAge summarizes our results.

Against the rule of algorithms! How do we resume control?

Yesterday I took part in a panel entitled: “Against the rule of algorithms! How do we resume control?” („Wider die Herrschaft der Algorithmen! Wie bekommen wir die Kontrolle zurück?“). It was part of this year’s Media Convention and 10th re:publica.The panel was organised by ARTE and moderated by Carolyn Hoefchen. I discussed with Prof. Dr. Gerd Gigerenzer (director @ Max-Planck-Institut für Bildungsforschung in Berlin), Dr. Cornelius Puschmann (project manager @ Humboldt Institut for Internet and Society) and Jonas Schlatterbeck (Senior Social Media Manager ARTE).

Prof. Gigerenzer opened the panel by presenting his co-authored “Digital Manifest” („Digital Manifests“).He pointed at the example of “Big Data Nudgung” and asked whether algorithms had taken control over our everyday live. Subsequently we discussed the risks of an increasing datafication and relevance of algorithms as well as the role of media and governmental organisation. Closing the session all panelists proposed concrete ideas on how to resume control.

pictures (c) Uwe Völkner Fox for MEDIA CONVENTION